Cart & Checkout

FaxStore provides a streamlined cart and checkout experience designed specifically for digital products. From adding items to delivery, the process is built to be fast, reliable, and account-driven, ensuring purchases are securely linked and instantly accessible.

Table of Contents

The FaxStore checkout flow follows a simple and effective structure:

Cart → Checkout → Payment Provider → Success / Delivery

This approach ensures minimal friction for customers while leveraging trusted payment platforms for secure transactions.

Cart Behaviour

The cart in FaxStore is tied directly to a logged-in user account.

• Cart contents persist with the user account

• Items can be added or removed at any time

• Quantity is limited by available stock (if stock is enabled)

• Multiple products can be added to a single cart

This ensures a consistent experience across sessions and devices.

Account Requirement

FaxStore requires customers to be logged in before making a purchase.

This allows:

• Purchases to be securely linked to an account

• Digital products to be delivered instantly

• Customers to access their downloads at any time

Account creation and authentication occur outside of the checkout flow.

Checkout Flow

Once a customer proceeds to checkout:

1. The cart is reviewed on the checkout page

2. The customer selects a payment method

3. The user is redirected to the payment provider

4. After successful payment, the user is returned to FaxStore

5. Once returned, they'll be directed to a download or account page

Supported Payment Methods

• Stripe

• PayPal

• Square

• Tebex

Note: Tebex-linked products must be purchased individually and cannot be combined with other items in a single checkout. FaxStore will handle this automatically.

Payment Handling

FaxStore uses hosted checkout pages from payment providers.

• Customers are redirected off-site to complete payment

• Sensitive payment data is handled entirely by the provider

• Fraud protection and payment security are managed externally (e.g. Stripe, PayPal)

After payment is completed, the customer is redirected back to the store.

Discounts & Pricing

FaxStore includes built-in support for pricing flexibility at checkout. Including:

• Promo / discount codes

• Configurable currency

• Tax support:

  • Percentage-based or;

  • Fixed value

Discounts are applied directly during checkout before payment is processed.

Post-Purchase Experience

After a successful transaction:

• The customer is redirected to a success page or their download

• Purchased products are instantly delivered

• Downloads are accessible via the account page
  

Email Confirmation

If enabled, FaxStore will send:

• A purchase confirmation email

• A receipt of the transaction

Purchase Tracking

FaxStore stores relevant purchase data to assist with tracking and support in the event of a dispute.

This includes:

• Account-linked purchase records

• User-agent and request metadata

This data can be used for:

• Support requests

• Dispute handling

• Analytics and insights

Merchant Controls

erchants have full control over checkout configuration, including:

• Enabling or disabling payment methods

• Setting store currency

• Configuring taxes

• Managing discount codes

This allows the checkout experience to be tailored to different business needs.